Friday, July 9, 2010

Petronas Station Jalan Maarof Bangsar

It was 11.30pm on Tuesday. Hubby and I had just left the Petronas petrol station along Jalan Maarof (ex-Caltex) and were driving along the Federal Highway when a car driver pointed to the back of our car. We were driving the Perodua Myvi. Looking in the mirror i saw that our petrol shutter was left open and hubby had forgotten to put back the petrol cap. Something about the height of the car body. The petrol cap is not quite visible and it is easy to get distracted if you leave the petrol pump on, and go into the shop to buy stuff.

We made a U turn and re traced our way back to the petrol station hoping to find the cap along the road. We tracked all the way back to the Petronas station but we could not find it. So we pulled up to the gas attendant and asked if he had noticed a petrol cap that may have dropped from our car. Nope, no cap was left behind. So I got out of the car and went down to the cashier and asked if anyone had brought in a petrol cap that may have been found. He said none. Then I asked if he could help check if there is any spare petrol cap. This is where I think in life, there are always 2 possibilities. Will i encounter helpfulness or indifference. The cashier could have just said no. But he said hang on and he called the gas attendant in. And told the gas attendant to go to the store room and see if there is any spare petrol cap. And this is the second instance where the gas attendant could have either taken a cursory glance or done a thorough search. I mean what are the chances that there is a spare petrol cap. I figured if we could forget to screw back the petrol cap, same thing could happen to other motorists. So maybe. But if you think about looking for a small item like the petrol cap, it is not such a big item that it could easily be found. So I would say, I wasn't holding my breath as I waited. Few minutes later, the gas attendant came out from the store room and I was surprised. He was actually holding a petrol cap. This is one of those events that may seem small but it means a lot to the persons affected. And we were the ones affected an we felt it was no small matter.

My hubby and I felt gratitude and thanked both the cashier and the gas attendant. There was no way we could have been able to buy a petrol cap at that hour in the evening. We were grateful for the hospitality extended by Petronas. They have good people manning their stations. Courteous attitude and these boys went the extra mile. We are proud of our Malaysians. Thank you to those helpful boys in Bangsar.

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