Tenaga Nasional hospitality

As I wrote about Petronas, i recall one incident way back in 2000. This time it is Tenaga Nasional. Our gratitude remains and our only regret is that we did not take down the name of the officer who went all out for us that day and we could not write to Tenaga to formally extend our gratitude. Maybe Tenaga could help us to identify this officer.

That day we were driving down to KL after a weekend stay in Cameron Highlands. About halfway down, our car radio starting waning and so did the indicators and the air condition went off. Hubby was very instinctive and saw Tenaga station and he quickly turned into Tenaga carpark and at that moment the car engine died. What were we to do. Turns out it was the alternator. One would never expect the mercedes to break down in that way, simply dying on us without any obvious alarm or signal. It was a sunday and we were no where near any shop. Those days the mobile signals were also weak and only celcom which hubby was using could receive signal. I was using digi which could not receive any signal. At that moment, a Tenaga staff drove by on his motorbike and asked if he could help. We told him our problem and he quickly offered to take hubby down to the Tenaga workshop. He told me to wait with the kids at the Tenaga club house where there is a canteen and also a phone. So we were quite comfortable while we waited. There was food and the kids were small then. They went to the playground and played with the other Tenaga kids.

That officer took hubby to the workshop and from there he picked up a mechanic and they then drove all the way down to Bidor which was about an hour down just to buy an alternator for the car. So it took about 3 hours before the men came back with the alternator just to get the car going again. By then it was about 7pm and we were able to drive back. In our haste to leave quickly as it was already dark, we did not get down the name of the officer and the mechanic who went all out to help us that day.

Since then we have always felt that if anything happens in the outskirts always turn into Tenaga stations or camps if there is no police station around. We felt grateful for the hospitality that Tenaga staff had extended to us. Hospitality that no money could buy. It also offered safety and security to us with a young family. It felt good to know that if we ever do road holidays, there will always be a Tenaga power station somewhere in the vicinity throughout the country.